Menu position conflict in version 3.2.1

  • Resolved thetoon

    (@thetoon)


    1 day, 13 hours ago

    Hello.

    When adding a slide using “MetaSlider Slideshow” plugin, the media selection popup shows.

    Ok situation before : the top left part contains the menu from “MetaSlider Slideshow” (version 3.113.1) to select the type of media (video, image…). The bottom left part contains the menu from Folders plugin (version 3.2.0).

    Nok situation after : the menu from “MetaSlider Slideshow” (version 3.113.1) to select the type of media (video, image…) is hidden because the menu from Folders plugin (version 3.2.1 / 3.2.2) is on top of it.

    Basically I am not sure which plugin is guilty but rollback of Folders plugin to 3.2.0 solves the issue so I post here.

    I can provide screenshot for better understanding if needed.

    Best regards.

    • This topic was modified 1 day, 13 hours ago by thetoon.
    • This topic was modified 1 day, 13 hours ago by thetoon.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Patrick

    (@patrick2623)

    1 day, 13 hours ago

    Hey @thetoon

    Thanks for reaching out.

    Could you please share the exact steps to reproduce the issue? This will help our team test it in our local environment and investigate the cause more effectively.

    If possible, please also provide any screenshots or a screen recording showing the errors. This will give our team more context and help us investigate and resolve the issue as quickly as possible. If it’s more convenient, you can also contact us by email at contact@premio.io or through the live chat on our website: https://premio.io. Just click the chat icon in the bottom-right corner.

    Best,
    Patrick

    Plugin Support Marvin

    (@marvinpremio)

    1 day, 3 hours ago

    Hi @thetoon , we have released a new version of the Folders plugin that should fix the issue. Please update to the latest version now and let us know on this thread if you encounter any problem with the plugin.

    Thread Starter thetoon

    (@thetoon)

    1 day, 2 hours ago

    Hi @marvinpremio

    I tested version 3.2.3 and it works. Vertical position locates Folders browser correctly. Few tests behave correctly too.

    Thank you very much for the reactivity and efficiency !

    Best regards.

    Plugin Support Karina

    (@karinapremio)

    23 hours ago

    Hey @thetoon , thank you so much for confirming! We’re very pleased to hear. Please don’t hesitate to reach out in case of need.

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  • 4 replies
  • 4 participants
  • Last reply from: Karina
  • Last activity: 23 hours ago
  • Status: resolved