Nice Tool with privacy problems

  • zielniok

    (@zielniok)


    2 days, 2 hours ago

    Pros:
    A very powerful plugin. I was able to create complex, multi-page forms with calculations. Support for paid licenses is fast and helpful. Overall software quality is acceptable. Until here, 4 stars.
    Cons:
    The WPForms PDF add-on has a serious privacy issue. All PDFs are rendered on WPForms’ servers. The WPForms Privacy Policy makes no mention of this. There’s no indication of this in the add-on either. Even worse: WPForms support brushed off all my inquiries with the statement, “However, beyond what’s covered in the DPA above, we’re not able to share further details on our infrastructure or the remaining requests you made.” The only solution for me was to build a PDF renderer myself.

    • This topic was modified 2 days, 2 hours ago by zielniok.
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  • Plugin Support Kenneth Macharia

    (@kmacharia)

    1 day, 5 hours ago

    Hey @zielniok,

    Thank you for honestly sharing the pros and cons that you’ve experienced while using WPForms.

    To address the main issue first, we assure you that your concerns are definitely still on our radar. While we don’t currently have an update to safely address the full list you shared, we’re always looking to improve and add clarity to WPForms.

    We’re happy to hear that the other aspects of WPForms have been a boon, but if you have any more concerns or feedback to share, feel free to let us know here or in your support ticket.

    Thank you.

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