Transparent Images have Black Background

Suddenly random transparent images on our website have black backgrounds. Not all of them, and I can’t find a commonality between the ones that have issues. This was not happening as recently as a few days ago.

Site Health Screen - 

` wp-core

version: 7.1.2
site_language: en_US
user_language: en_US
timezone: America/New_York
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 15
dotorg_communication: true wp-paths-sizes

wordpress_size: 1.60 GB (1719846025 bytes)
uploads_path: 
uploads_size: 1.27 GB (1360365190 bytes)
themes_path: 
themes_size: 75.99 MB (79677924 bytes)
plugins_path: 
plugins_size: 209.87 MB (220061617 bytes)
fonts_path: 
fonts_size: directory not found
database_size: 198.98 MB (208650240 bytes)
total_size: 3.34 GB (3588600996 bytes) wp-dropins (2)

advanced-cache.php: true
object-cache.php: true wp-active-theme

name: Bricks Child Theme (bricks-child)
version: 1.1
author: Bricks
author_website: https://bricksbuilder.io/
parent_theme: Bricks (bricks)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, title-tag, html5, menus, custom-spacing, border, align-wide, woocommerce, wc-product-gallery-slider, editor-color-palette, widgets
theme_path: 
auto_update: Disabled wp-parent-theme

name: Bricks (bricks)
version: 2.4.2
author: Bricks
author_website: https://bricksbuilder.io/
theme_path: 
auto_update: Disabled wp-themes-inactive (1)

Twenty Twenty-Four: version: 1.6, author: the WordPress team, Auto-updates disabled wp-mu-plugins (2)

Shurtape Login Page: version: 2026.08.02.04, author: Full Metal Chicken
Shurtape – Product Schema Fixes: version: 1.1.0, author: Full Metal Chicken wp-plugins-active (15)

Advanced Custom Fields PRO: version: 6.8.10, author: WP Engine, Auto-updates disabled
AI Lead Chatbot: version: 2.2.24, author: FMC, Auto-updates disabled
Duplicator Pro: version: 5.0.4, author: Duplicator, Auto-updates disabled
FiboSearch - AJAX Search for WooCommerce (Pro): version: 1.34.2, author: FiboSearch Team, Auto-updates disabled
FMC Woo Catalog: version: 2026.09.24.00, author: Full Metal Chicken, Auto-updates disabled
Gravity Forms: version: 3.1.2, author: Gravity Forms, Auto-updates disabled
Gravity SMTP: version: 2.3.4, author: Gravity Forms, Auto-updates disabled
Modern Image Formats: version: 2.7.1, author: WordPress Performance Team, Auto-updates disabled
Rank Math SEO: version: 1.0.279, author: Rank Math SEO, Auto-updates disabled
Rank Math SEO PRO: version: 3.0.122, author: Rank Math SEO, Auto-updates disabled
Security Optimizer: version: 1.6.8, author: SiteGround, Auto-updates disabled
Speed Optimizer: version: 7.8.3, author: SiteGround, Auto-updates disabled
Virgin Plastic Reduction Calculator: version: 2026.07.16.02, author: Full Metal Chicken, Auto-updates disabled
WooCommerce: version: 11.1.2, author: Automattic, Auto-updates enabled
WooCommerce Catalog Only: version: 1.8.1, author: Full Metal Chicken, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
image_format_transforms: image/heic → image/jpeg, image/heif → image/jpeg, image/heic-sequence → image/jpeg, image/heif-sequence → image/jpeg
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 10.05.1 wp-server

server_architecture: Linux 6.12.91-MCIclouder1135-C9 x86_64
httpd_software: Apache
php_version: 8.2.34 64bit
php_sapi: apache2handler
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 8.15.0 OpenSSL/3.5.8
suhosin: false
imagick_availability: false
opcode_cache: false
pretty_permalinks: true
htaccess_extra_rules: true
static_robotstxt_file: false
current: 2026-09-28T13:06:23+00:00
utc-time: Monday, 28-Sep-26 13:06:23 UTC
server-time: 2026-09-28T09:06:20-04:00 wp-database

extension: mysqli
server_version: 8.4.6-6
client_version: mysqlnd 8.2.34
max_allowed_packet: 33554432
max_connections: 500 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: 
WP_PLUGIN_DIR: 
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
EMPTY_TRASH_DAYS: 30 wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: does not exist
mu-plugins: writable acf

version: 6.8.10
plugin_type: PRO
update_source: ACF Direct
activated: true
activated_url: https://shurtape.com
license_type: Developer
license_status: active
subscription_expires: undefined
ui_field_groups: 1
php_field_groups: 0
json_field_groups: 0
rest_field_groups: 0
post_types_enabled: true
ui_post_types: 0
json_post_types: 0
ui_taxonomies: 0
json_taxonomies: 0
ui_options_pages_enabled: true
ui_options_pages: 0
json_options_pages: 0
php_options_pages: 0
rest_api_format: light
registered_acf_blocks: 0
blocks_per_api_version:
blocks_per_acf_block_version:
blocks_using_post_meta: 0
blocks_using_auto_inline_editing: 0
preload_blocks: true
admin_ui_enabled: true
field_type-modal_enabled: true
field_settings_tabs_enabled: false
shortcode_enabled: false
registered_acf_forms: 0
json_save_paths: 1
json_load_paths: 1
ai_enabled: false
schema_support: false
schema_ready_objects:
blocks: 0
post_types: 0
datastore_enabled: false

• This topic was modified 2 days, 3 hours ago by jssaylor. Reason: Better example link

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