• Resolved grandadmiral12345

    (@grandadmiral12345)


    I ran a backup today and it really took forever with about 12 resumption sessions. The log itself says there were errors, but doesn’t lit them unless I’m reading wrong. When looking at the main Updraft page in a new tab, it lists the backup as finished with “(Not finished)” under it.

    https://prnt.sc/6FP9UK-a2PDv

    The original Updraft page, however, has been stuck in the “pruning” stage for over an hour, seen here.

    Any idea what’s going on?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support vupdraft

    (@vupdraft)

    It looks like the backup portion of the process finished but the pruning did not quite finish.

    Could you post your backup log using a tool such as pastebin.com

    Thread Starter grandadmiral12345

    (@grandadmiral12345)

    I’m going to have to break it up if you don’t mind. The log file is over 2MB with a pastebin limit of 512KB. Is that ok?

    Plugin Support vupdraft

    (@vupdraft)

    If you have debug on (in the setting tab, can you turn it off).

    You can use something like WeTransfer if the log is too big

    Thread Starter grandadmiral12345

    (@grandadmiral12345)

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Thank you for this.

    In the settings tab >> show expert settings >> split archives every can you reduce the split size from the default 400 MB to 50MB, then save your settings and run a new backup?

    Thread Starter grandadmiral12345

    (@grandadmiral12345)

    This worked. No issues given.

Viewing 6 replies - 1 through 6 (of 6 total)

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