save the backup storage dates

  • Resolved mds-koeln

    (@mdskoeln)


    1 week, 5 days ago

    The backup storage parameters are not safed for future usage.

    If i log out from the website and login again there are no backupdates stored for backing up.

    What´s on?

    Greatings

    Ralph Missing

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick

    (@d4d5bh6)

    1 week, 5 days ago

    Thanks Ralph for reporting this, I’ve asked our developers to check.

    Plugin Author Nick

    (@d4d5bh6)

    1 week, 4 days ago

    Hi @mdskoeln,

    Could you please share your debug code with us? It will help us identify the issue and determine its cause.

    To get the debug code, navigate to Troubleshooting → Check advanced options, then click:

    Share debug info with BackupBliss team

    Here’s a screenshot showing where to find this option:

    https://drive.google.com/file/d/1h76LMlMleF90JbsyaR2_PU8PZDAUMWsG/

    Once you share the debug code, we’ll investigate the issue and get back to you as soon as possible.

    Plugin Support MixHa

    (@mixha)

    6 days, 6 hours ago

    Hello @mdskoeln ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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