Payment Account Issue

  • dakidev

    (@dakidev)


    4 days, 13 hours ago

    After migrating my online store, I ended up with duplicate WooPayments accounts, which caused problems with my payment methods, including Apple Pay disappearing completely.

    first checked the situation with Stripe Support and found out that the accounts were managed by WooPayments. I then contacted WooPayments Support.

    The support team quickly understood the issue and deleted the old account while keeping my main account active.

    I was especially impressed by the team’s professionalism, responsiveness, and helpful communication. Thank you for the quick and clear support!

    • This topic was modified 4 days, 13 hours ago by dakidev.
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  • Plugin Support Aashik P – a11n

    (@aashik)

    4 days, 4 hours ago

    Hi there!

    Thank you for sharing this! Duplicate accounts can cause exactly this kind of payment method confusion, so it’s great the team was able to track down the extra account and get Apple Pay working again without disrupting your main setup. Reach out anytime if you run into anything else.

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