Conflict with another plugin

  • antoniofourmark

    (@antoniofourmark)


    2 days, 17 hours ago

    Hello

    We are using “YITH WooCommerce Product Bundles Premium” to make some bundles of products

    But it seems its conflicting with your plugin, while the variation swatches plugin is active, the bundle product cannot be added to cart, displaying an error that tells the user to pick the options from one of the products manually: https://ibb.co/QFnm2YyN

    I already contacted YITH support which they recommended to contact you guys : https://ibb.co/3ybMHdsW

    If you can take a look and shed some light on this it would be helpful

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    1 day, 8 hours ago

    Hi @antoniofourmark ,

    Greetings for the day!

    Thanks for the screenshots, and for already checking with YITH support first.

    I visited your site to take a look, but I’m not seeing swatches active on that product, it’s showing WooCommerce’s default dropdown instead of our swatches. Could you confirm variation swatches is actually turned on for that specific product? Let me know if I’m missing something here.

    Best regards,

    Thread Starter antoniofourmark

    (@antoniofourmark)

    17 hours, 38 minutes ago

    No, that product does not have swatches active, but for some reason while the plugin is active the error appears even when the product is not using any swatches

Viewing 2 replies - 1 through 2 (of 2 total)

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