Problem with shipping zones

  • Symeon Krizias

    (@symkrilag)


    1 day, 13 hours ago

    hello there,desperately try to solve the problem with ”confused” shipping zones,i.e. have arranged 3 zones,one for UK ,the second for Europe and a third for rest of the world,have arranged the suitable classes asper Royalmail pricing,also all countries that belong to two zones have been checked and valid.The problem is that when a customer from abroad,say Australia is placing an order,the system introduces/charges that of the UK classes.what am I missing or doing wrong please? it works perfectly well with UK orders,thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n.

    (@gabrielfuentes)

    1 day, 12 hours ago

    Hey there, @symkrilag!

    Thanks so much for reaching out to us.

    To get started, could you please share some screenshots of your shipping setup? Specifically, we’d love to see your shipping classes, settings, zones, and methods. This will help us take a closer look and assist you better.

    Also, if you could share a copy of your site’s System Status Report, that would be really helpful. You can find it at the top of the page under WooCommerce → Status → Get system report → Download for support (just scroll down a bit). Once you have the file, please attach it in your reply.

    Thanks a lot!

    Thread Starter Symeon Krizias

    (@symkrilag)

    11 hours ago

    Hello Gabriel,manythanks for your response,attached will find the status report plus screenshots of the requested shipment settings.Looking forward to your comments!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    10 hours, 39 minutes ago

    You can’t upload images here as no one wants the forums to host that.

    You can use these instructions to link to a 3rd party images site.

    https://make.wordpress.org/support/handbook/appendix/adding-screenshots-on-the-forums/

Viewing 3 replies - 1 through 3 (of 3 total)

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