2.0.2 version bug

  • Resolved yanojj

    (@yanojj)


    2 weeks, 3 days ago

    I have run an update today morning and my whole site stopped working. I received this details to email:

    WordPress: 7.1
    Plugin: Page Visits Counter – Lite (version 2.0.2)
    PHP version 8.3.33

    Details:

    E_ERROR in row 90 of file /…/wp-content/plugins/page-visits-counter-lite/Inc/Init.php.
    Uncaught Error: Class “StrCPVisits_Inc\Ajax\Dashboard_Widget\Export_CSV” not found in /…/wp-content/plugins/page-visits-counter-lite/Inc/Init.php:90
    Stack trace:
    #0 /…/wp-content/plugins/page-visits-counter-lite/Inc/Init.php(70): StrCPVisits_Inc\Init::instantiate()
    #1 /…/wp-content/plugins/page-visits-counter-lite/strongetic-page-visits-counter-lite.php(132): StrCPVisits_Inc\Init::register_services()
    #2 /…/wp-settings.php(597): include_once(‘…’)
    #3 /…/wp-config.php(34): require_once(‘…’)
    #4 /…/wp-load.php(50): require_once(‘…’)
    #5 /…/wp-admin/admin.php(35): require_once(‘…’)
    #6 {main}

    thrown

    I checked the folder /wp-content/plugins/page-visits-counter-lite123/Inc/Ajax/DashboardWidget and the file Inc/Ajax/DashboardWidget/class-export-csv.php is missing

Viewing 5 replies - 1 through 5 (of 5 total)
  • willnev

    (@willnev)

    2 weeks, 3 days ago

    Same here

    Plugin Author Denis Botić

    (@strongetic)

    2 weeks, 3 days ago

    Hi everyone,

    Thank you for reporting this issue and for your patience.

    I sincerely apologize for the inconvenience. Due to a deployment glitch during last night’s update, a few crucial files (including class-export-csv.php) failed to transfer from my local environment to the WordPress repository. This is what caused the Fatal Error on your websites.

    I am already actively working on a fix. You might see a few minor version updates rolling out shortly as I test the deployment. Please do not update or download the plugin until I post a confirmation here that it is completely safe to do so.

    I will update this thread the exact moment the stable fix is live. Thank you for your understanding!

    Plugin Author Denis Botić

    (@strongetic)

    2 weeks, 3 days ago

    UPDATE: The stable fix is now live (Version 2.0.5)!

    I am happy to confirm that Version 2.0.5 is fully safe, stable, and includes the necessary security update. If your website was affected by the fatal error, updating to this version will resolve the issue and bring your site back online.

    I want to thank all of you so much for your incredible patience and understanding. I also wanted to explain why this fix took a bit longer to appear: after pushing the corrected code to the official WordPress repository, we had to wait about 6 hours for WordPress to complete all its automated security scans and reviews. Only after those checks were successful did WordPress make the update available in your WP admin dashboards.

    What you need to do now:

    • If your site has automatic updates enabled: It should automatically pull Version 2.0.5 and fix itself within the next few hours (once your site’s WordPress cron job runs).
    • If you can access your WP Admin dashboard: Please go to Plugins > Installed Plugins and manually click Update on this plugin.
    • If your website is still showing a blank screen (Fatal Error) and you cannot access the dashboard:
      1. Log into your server via FTP or cPanel File Manager.
      2. Navigate to wp-content/plugins/ and delete or rename the folder of this plugin (this will bring your site back instantly).
      3. Log back into your WP Admin, download Version 2.0.5 from the plugin repository, and activate it.

    Thank you again for standing by me while I resolved this. Please let me know if everything is back to normal on your end!

    Best regards,
    Denis Botić

    Thread Starter yanojj

    (@yanojj)

    2 weeks, 2 days ago

    Thanks Denis, site is back, but I lost the visit counters. Is there any way to get it back from backup?

    Plugin Author Denis Botić

    (@strongetic)

    2 weeks, 2 days ago

    In the plugin settings page
    if “Do not delete plugin data on plugin delete/uninstall”checkbox was checked when you deleted the plugin, then page visits data will automatically reappear, as it was not deleted.

    In case this checkbox was not checked, the visits data has been deleted and you cannot bring it back.

    But if you remember how many visits each page had, then you can enter them manually for each page through the dashboard widget by clicking on the page name. Then it will expand and you will be able to enter a number and click on the update button.

    • This reply was modified 2 weeks, 2 days ago by Denis Botić.
    • This reply was modified 2 weeks, 2 days ago by Denis Botić.
    • This reply was modified 2 weeks, 2 days ago by Denis Botić.
Viewing 5 replies - 1 through 5 (of 5 total)

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