Images not rendered

  • Resolved Gabriel Nistor

    (@springbreak)


    2 weeks, 3 days ago

    Hello there, please let me know why inserted images are not rendered in frontend? On editor everything looks good, but on preview (pdf) all images are missing, except background. Also image opacity feature slider not working. I tried with .webp and .png images. Please help! Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Gabriel Nistor

    (@springbreak)

    2 weeks, 3 days ago

    I’m back with updates…. .jpg files are working, but can’t be used as logo, for example, has no transparent background 🙁

    Thread Starter Gabriel Nistor

    (@springbreak)

    2 weeks, 3 days ago

    Update 2! Everything is fine with inserting images into certificate! (.jpg & .png) In my case the problem was due to automatically convert all images to .webp WP plugin.

    Wish you all the best!

    Ryan Moore

    (@pressprimerryan)

    2 weeks, 2 days ago

    Hi @springbreak ,

    Thanks for following up with the updates and clarification!

    We’ll plan to add webp support in an upcoming release regardless. Thanks for the feedback!

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.