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  • Resolved MaryMak

    (@maxms)


    2 weeks, 6 days ago

    Hello,

    I am testing this in an site where we use the Elementor Pro WooCommerce widgets for cart, menu cart, and checkout. Your plugin shows the progress bar once in the cart and then it doesn’t show again anywhere, including in the cart when refreshed or when returning there. Is there a conflict here you are aware of?

    Thank you!

    • This topic was modified 2 weeks, 6 days ago by MaryMak.

    The page I need help with: [log in to see the link]

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  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    2 weeks, 5 days ago

    Hi Mary,

    I’ve tested this a few times on your site, and the progress bar stays visible in the cart after adding another product, changing the quantity, or refreshing the page.

    On checkout, it initially disappears until I enter the address, and then it stays visible. It’s difficult to tell exactly why this is happening on your site, but it’s likely that at that point the plugin can’t determine the correct shipping zone and free shipping threshold.

    I noticed that you have shipping to a different address enabled by default. Could you please try changing this setting: WooCommerce → Settings → Shipping → Shipping Options → Shipping destination → Default to customer billing address

    Then check if the progress bar behaves correctly.

    One more thing: Elementor’s Mini Cart isn’t supported in the free version of the plugin. The free version supports the regular WooCommerce Mini Cart.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    1 week, 1 day ago

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

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