error message that is no help

  • circlecast

    (@circlecast)


    1 day ago

    At the top of my admin page I have the following message, “A problem on your site is preventing sitemaps from functioning properly. Identify and resolve any issues with SmartCrawl’s Sitemap Troubleshooting feature.”

    I go to the troubleshooting page for sitemaps and it says “We found an issue with your sitemap, but unfortunately, we couldn’t fix it. Please contact our support.” so I am here what information do you need?

Viewing 1 replies (of 1 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    8 hours, 59 minutes ago

    Hi @circlecast,

    I hope you are keeping well, and sorry to hear that you are experiencing this issue.

    To check this further, could you please share the website URL so that we can take a closer look at the Sitemap URL?

    If you are not comfortable sharing the URL in this public forum, please feel free to email us at wpsupport@incsub.com using the following template. 

    Subject: ATTN: WPMU DEV support - wp.org

Please send:
– Link to your WordPress site
– Link back to this thread for reference (https://wordpress.org/support/topic/error-message-that-is-no-help//)
– Any other relevant URLs/info

    To ensure we don’t miss your email, please let us know here once you’ve emailed us, and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

    Looking forward to hearing back from you.

    Best Regards,
    Nebu John

Viewing 1 replies (of 1 total)

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