No rinde lo suficiente

  • Demian Summers

    (@demiansummers)


    1 week, 3 days ago

    Premium: No vale la pena. Se queda muy corto para las búsquedas. Las APIs de Youtube no dan mucho de si. No actualiza a su debido tiempo y es un infierno configurar una búsqueda. No funciona cuando le dices dos palabras para buscar. Las palabras prohibidas o permitidas tampoco funcionan bien. Un desastre. Solo vale para mostrar tu canal.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support manuramas

    (@manuramas)

    1 week, 2 days ago

    Hi @demiansummers

    Thanks for sharing your feedback. I’m sorry to hear that the YouTube Feed plugin hasn’t worked as expected.

    YouTube’s API does have some limitations, but we’d be happy to take a closer look at the issues you’re experiencing and see if there’s anything we can help with.

    Please feel free to contact us at support@smashballoon.com with some details about the searches or filters that aren’t working correctly, and we’ll be happy to investigate.

    Thanks again for the feedback!

    Plugin Support Smash Balloon Manuel

    (@mescobar)

    1 week, 2 days ago

    Hi @demiansummers, I’m Manuel, I manage the support team at Smash Balloon.

    Three of the things you mention shouldn’t be API limits, they should be ours to fix: a search with two words, the allowed and banned word filters, and feeds not refreshing on time. If those aren’t working, I’d treat them as bugs rather than limitations.

    You don’t need to write a long report. Send whatever you have to support@smashballoon.com addressed to me, even just the search terms you tried, and I’ll get them reproduced and in front of our developers. If any of it turns out to be a real YouTube API limit, I’ll tell you that plainly too.

    Kind Regards,

    Manuel
    Customer Success Manager @ Smash Balloon

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this review.