Article thumbnail not displayed

  • Resolved nrsoft

    (@nrsoft)


    1 month ago

    Hello

    Thanks for this amazing plugin. I have started translating my website but the article thumbnails on the homepage are for some reason not showing.

    Do you have any idea why?

    Thanks for your help
    Nicolas

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Daniel

    (@danieldandu)

    4 weeks, 1 day ago

    Hello Nicolas,

    Thank you for reaching out and for your kind words!

    Are you using any image optimization or speed optimization plugins on your website?

    If so, please check the image translations in TranslatePress Editor and make sure that the image file paths have not been translated incorrectly.

    TranslatePress itself does not automatically translate image file names. However, if you’re using an image optimization or speed optimization plugin, file URLs can sometimes be altered or interpreted as translatable content.

    To resolve the issue, please delete any incorrectly translated file paths that may have been stored.

    Please let me know how it goes.

    Thread Starter nrsoft

    (@nrsoft)

    4 weeks, 1 day ago

    Hello

    Thanks for your quick reply. I have indeed a performance plugin (WP Rocket) with image optimization (Imagify).

    There is no translation stored for the image (see screen https://www.dropbox.com/scl/fi/gf9x39exev6yqms42zzrp/Screenshot-2026-09-10-at-14.34.58.png?rlkey=jstuk7m3e4wryqlwib7lbb5zl&dl=0)

    Do you have any other idea or am I missing something?

    Thanks again for your help

    Plugin Support Daniel

    (@danieldandu)

    4 weeks ago

    Hello Nicolas,

    Thank you for letting me know.

    Due to the situation you are facing, my suggestion is to open a ticket on our website: here — as we will have to investigate this issue.

    Please also point out that you have already contacted us on the WordPress forum and add a link to the conversation in the ticket you will create.

    Thank you for understanding!

    Thread Starter nrsoft

    (@nrsoft)

    3 weeks, 2 days ago

    Hello

    Just to let you know I have found the issue and it was indeed coming from the lazy loading of the images on this page with WP Rocket.

    Just adding the info in case it can help someone else.

    Thanks again for your time.

    Plugin Support Daniel

    (@danieldandu)

    3 weeks, 1 day ago

    Hello @nrsoft

    Thank you for letting us know!

    We’re glad you were able to find the cause. We really appreciate you adding this information to the thread, as it may be helpful to other users experiencing a similar issue.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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