• Hello,

    I have an SFTP backup upload problem with WPvivid.

    Environment:

    • WordPress hosted on o2switch
    • PHP 8.1.34
    • SSH2 PHP extension 1.11.1
    • WPvivid 0.9.133
    • SFTP server: eros.usbx.me:22
    • Server: OpenSSH 10.0p2 / Debian 13

    WPvivid successfully creates the backup locally, but fails when uploading it to SFTP with:

    “The connection failed because of incorrect credentials or server connection timeout.”

    I have tested the same connection from the same o2switch server:

    • OpenSSH sftp → connection and file upload successful
    • PHP ssh2_connect() → successful
    • PHP ssh2_auth_password() → successful
    • PHP SSH2 SFTP upload → successful
    • XCloner → same SFTP server → backup and upload successful

    Therefore, the SFTP server, credentials, port 22, firewall and PHP/SSH2 environment are working correctly.

    I also noticed that WPvivid includes its own phpseclib implementation:

    vendor/phpseclib/phpseclib/phpseclib/Net/SFTP.php
    vendor/phpseclib/phpseclib/phpseclib/Net/SSH2.php

    Could you please investigate whether there is a compatibility issue between WPvivid’s bundled phpseclib/SFTP implementation and the current OpenSSH 10 server?

    The fact that XCloner works successfully with the exact same SFTP destination suggests that the problem is specific to WPvivid.

    I can provide additional logs or perform further tests if needed.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @mrt0m

    Thanks for providing the details of the issue.

    We are going to look into the issue and will get back to you as soon as we can.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @mrt0m

    To help us further identify the issue, would you please send us the debug zip which you can download from the Debug tab in WPvivid? Please send it to support(at)wpvivid.com and include a link to this thread so we can easily track the case.

    Thanks,

    All the best,

    I have a similar problem with WPvivid Backup Plugin since today’s update. DB backups, incremental and manual, fail across the board.

    This affects sftp and even local backups in my case.

    Backup: Failed. /home/wordpress/www.xyz.com/wp-content/wpvividbackups/www.xyz.com_wpvivid-35e2d7261e457_2026-09-01-14-32_backup_db.zip not found. The file might has been moved, renamed or deleted. Please back it up again.

    PHP-Logfile says:

    [01-Sep-2026 09:44:17 UTC] PHP Warning: filesize(): stat failed for /home/wordpress/www.xyz.com/wp-content/wpvividbackups/www.xyz.com_wpvivid-9b0ab28e6f508_2026-09-01-11-40_backup_db.zip in /home/wordpress/www.xyz.com/wp-content/plugins/wpvivid-backup-pro/addons2/backup_pro/class-wpvivid-sftpclass-addon.php on line 707

    .sql-dump-files part001 and part002 get generated, then the part001.zip, and then they disappear and the error occurs.

    Maybe this is connected.

    regards

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @cmunich

    Please note that we are not permitted to provide support for premium products in this forum.

    For technical support with the pro version, please submit a support ticket through our official support system:

    https://wpvivid.com/submit-ticket

    Please include as much information as possible, such as the backup logs.

    Our technical support team will be happy to help investigate and resolve the issue.

    All the best,

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.