• Resolved masterzequester

    (@masterzequester)


    Recently, we have been getting critical error when trying to edit anything with Elementor:
    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
    After disabling the Master Addons, everything starts working again, which confirms that this is the cause of the issue. It would be great if you could help us resolve this.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Having the same issue

    Plugin Support jemeeroy

    (@jemeeroy)

    Hi @masterzequester and @soulm8dev

    So sorry for the problem. Can you please mention which element and extension you have enabled + which other features you are enebled too like theme builder, popup builder or widget builder.

    I am debugging the issue in my local server but if you able to provide this information then it will be great for me. Also make sure to mention your active plugin + theme too. Just provide screenshoot and I will try to debug this.

    Thread Starter masterzequester

    (@masterzequester)

    Regarding your plugin, we are only utilizing the MegaMenu feature. In addition to that, our website currently runs LearnDash and Elementor Pro, built on the Hello Theme.

    Hi @jemeeroy

    The site is built on WordPress 6.9.5 and Bixol – Cleaning Services WordPress, and is currently using the logo slider & dynamic table widgets.

    The following plugins are being use on our site:
    Elementor – Version 3.35.7
    Elementor Pro – Version 4.0.2
    Element Pack Lite – Addons for Elementor
    Essential Addons for Elementor
    Master Addons for Elementor
    Ultimate Post Kit
    Unlimited Elements for Elementor

    Note: I did deactivated all plugins to test which one was preventing me from editing the site.

    Not sure if this helps you in any way, but this is what developer tools shows when Master Addons is active

    https://drive.google.com/file/d/1riLOVpBdmevUoDtjqBFdPCi-s1vFdx80/view

    Plugin Support jemeeroy

    (@jemeeroy)

    Hello @masterzequester and @soulm8dev

    Thanks for sharing your details. We able to find out the issue and already started working on it. In the next update the issue should be resolved. As soon as you get a new update notice please update and let me know if the issue resolved. Also make sure to clean your browser cache properly after update and clean your website dashboard cache.

    Plugin Support Kakon Barman

    (@kakon4366)

    Hi @masterzequester & @soulm8dev

    We have released version 3.2.0 of Master Addons. Please update and let us know if you are still getting the issues.

    If you are, please let us know.


    Thanks

    Thread Starter masterzequester

    (@masterzequester)

    I have updated the plugin, and while the previously mentioned issue has been resolved, a new CSS issue has emerged. The entire menu has shifted to the right, as demonstrated in the video. Additionally, I have attempted to resolve this using custom CSS, but the changes are not being applied.

    Thank you so much for getting it sorted out so quickly.

    Plugin Support jemeeroy

    (@jemeeroy)

    Hi @masterzequester

    Sorry for the mega menu issue. But here is quick solution without any custom CSS for you. Please watch this video and you will get it. https://www.loom.com/share/fa5678784cbd459d92f53c1936a15d47

    In short: you just need to set the mega menu width to full width from the mega menu settings as I shown in the video.

    Thank you so much

    Thread Starter masterzequester

    (@masterzequester)

    I appreciate the pointer regarding the full-screen setting; however, that setting is already enabled. This does not fully explain why the rest of the CSS is not rendering correctly. Regardless, the main element is already set to full width.

    Thread Starter masterzequester

    (@masterzequester)

    Is there any update on this?

    Plugin Support Kakon Barman

    (@kakon4366)

    Hi @masterzequester
    Actually we are working on Mega Menu. The reason for our delay in updating is that Mega Menu is being developed in a way that allows all the options to be better organized and all kinds of designs to be made.


    Please give us time to finish our work and test it properly. Thank you for taking the time to work on our Mega Menu.

    Regards

    Kakon Barman

Viewing 13 replies - 1 through 13 (of 13 total)

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