Non Functional Plugin

Resolved manojkb5
(@manojkb5)

2 weeks, 3 days ago

Hello 👋

We are using your plugin withthe support Cpanel. We switched over from another cache plugin, now the delivery plugin is not functioning. It is a plugin used to decide pincode (zipcode) based delivery mechanism. When the Purge All is used, everything works fine for 2 or 3 hours. After that it stops working. Delivery check button on product page become non-functional. Nothing happens when we click it. Now Purge All and it functions fine again. Please help.

Thanks and Regards

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Support litetim
(@litetim)

2 weeks, 3 days ago

@manojkb5
Hello
please send a report to Litespeed. This can be done from LSC => Toolbox => Report => click on “send to Litespeed” and share the ID(only the ID) generated.

Thread Starter manojkb5
(@manojkb5)

2 weeks, 3 days ago

Last Report Number: VISRBACR

Last Report Date: 08/18/2026 07:35:38

with PHP info

Last Report Number: AAGBUGDR

Last Report Date: 08/18/2026 07:36:40

Plugin Support litetim
(@litetim)

2 weeks, 3 days ago

@manojkb5 thank you for report
Let’s start with disabling(turning OFF) https://docs.litespeedtech.com/lscache/lscwp/cache/#cache-rest-api

Thread Starter manojkb5
(@manojkb5)

2 weeks, 3 days ago

REST API disabled as advised. We also found one SpeedCache folder in wp-content/cache/ and its entries on htaccess. Both are now deleted. Thanks for your time

Thread Starter manojkb5
(@manojkb5)

2 weeks, 3 days ago

just checked it is not working (delivery checker)

Paul Glover
(@paulio21)

2 weeks, 3 days ago

Hiya

You have to tell the cache plugin to allow the Zipcode plugin. Do not cache it. Exempt it from the cache plugins caching system.

Regards Paul

Thread Starter manojkb5
(@manojkb5)

2 weeks, 3 days ago

Hello

we tried but failed. Please tell us how to exempt zipcode plugin from caching.

Thanks and Regards

Paul Glover
(@paulio21)

2 weeks, 3 days ago

Hiya

It’s in the settings of the caching plugin you are using. Google is your friend in this instance.

Regards Paul

Plugin Support litetim
(@litetim)

2 weeks, 2 days ago

@manojkb5 Sorry for late answer
Where can I see the area: (delivery checker) ?

Thread Starter manojkb5
(@manojkb5)

2 weeks, 2 days ago

Hello

Somehow we could manage php snippet to achieve the basic functionality of the delivery plugin. So we opted it to continue with your amazing plugin.

Thanks and Regards

Plugin Support litetim
(@litetim)

2 weeks, 2 days ago

@manojkb5 allright
as long as your site works as expected is ok 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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