Minify JavaScript Files causing blank slider with Depicter plugin | WordPress.org

fscbmwcca
(@fscbmwcca)

2 weeks, 5 days ago

FYI…

After a recent update to Depicter plugin my main slider was blank. See https://wordpress.org/support/topic/blank-slider-after-update/#post-18994835

I had to turn off the following

Minify JavaScript Files RECOMMENDED
Minify your JavaScript files in order to reduce their size and the number of requests on the server.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support miroslavtyurdiev
(@miroslavtyurdiev)

2 weeks, 5 days ago

Hello @fscbmwcca,

Thank you for reaching out.

When plugins with dynamic elements (like sliders) update, frontend optimization settings can occasionally conflict with how their scripts load. Rather than turning off JavaScript minification entirely, you can exclude just the Depicter plugin’s specific scripts from optimization.

You can do this using the “Exclude from JavaScript Minification” option in Speed Optimizer:

https://www.siteground.com/tutorials/wordpress/speed-optimizer/frontend-optimization#minify-css-js-html

If you are still encountering the same problem once you have excluded the JavaScript files for Depicter, the best approach would be to submit a support ticket from your SiteGround account:

https://www.siteground.com/kb/how_to_post_support_tickets/

Our technical support team will be happy to examine your site directly and assist you further.

Best Regards,
Miroslav Tyurdiev

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Last reply from: miroslavtyurdiev
Last activity: 2 weeks, 5 days ago
Status: not resolved