Create your own Help Center

You can now create a fully customizable Help Center and knowledge base in Chatway to give customers quick access to answers, guides, and helpful resources.

Create and organize articles into categories, add images, videos, links, code blocks, and more. Customize your Help Center with your logo, colors, font, and your own chatway.help subdomain.

You can also add your chat widget directly to your Help Center, so visitors can easily start a conversation with your team whenever they need more help.

Customers can search your knowledge base and discover relevant articles, while your support agents can quickly find and share articles during conversations, helping resolve questions faster and reduce repetitive support.