• Resolved rikschnabel

    (@rikschnabel)


    My emails are not working on my wordpress website and I need to change my password. But its greyed out and I can’t change it.

    It listed this information, but it’s all Greek to me (I’m Australian):

    The value of this field was set using a constant WPMS_SMTP_PASS most likely inside wp-config.php of your WordPress installation.

    To change the password you need to change the value of the constant there: define( 'WPMS_SMTP_PASS', 'your_old_password' );
    If you want to disable the use of constants, find in wp-config.php file the constant WPMS_ON and turn if off:define( ‘WPMS_ON’, false );

    All the defined constants will stop working and you will be able to change all the values on this page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @rikschnabel

    The wp-config.php file is inside WordPress files on your web server.

    You can normally access those files via your hosting account’s file manager.

    Here is a guide, it mentions using something called FTP, but you can use your hosting company file manager as mentioned before.

    I hope this helps.

    Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @rikschnabel ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter rikschnabel

    (@rikschnabel)

    Thank you Jaime.

    I’ve just come back from a short break. Thank you for your advice with this issue and I’ve got time today to go through and hopefully fix it.

Viewing 3 replies - 1 through 3 (of 3 total)

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