Cannot select payment method anymore with LS activated

  • EigenWijsheid

    (@eigenwijsheid)


    2 days, 20 hours ago

    LS report number: CYYYWSPH

    Hello, suddenly it is no longer possible to select a payment method and continue to checkout on the checkout page when LS is activated.

    After selecting Ideal|Wero as bank/payment method, agreeing with the terms and tapping ‘place order’, the page reloads and ‘Bancontact’ is selected. It is not possible to continue.

    Mollie for Woocommerce plugin is used for online payments.

    I have disabled LiteSpeed for now so customers can checkout again. But the site is far too slow without LS 😢

    Which setting can I change to solve this please?

    Thanks!

    LS report number: CYYYWSPH

    • This topic was modified 2 days, 20 hours ago by EigenWijsheid. Reason: Typo
    • This topic was modified 2 days, 19 hours ago by EigenWijsheid. Reason: Added ls number

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support litetim

    (@litetim)

    2 days, 19 hours ago

    @eigenwijsheid please send a report to Litespeed
    This can be done from LSC => Toolbox => Report => click on “Send to Litespeed” and share the ID generated

    Thread Starter EigenWijsheid

    (@eigenwijsheid)

    2 days, 17 hours ago

    LS report number: CYYYWSPH

    Plugin Support litetim

    (@litetim)

    2 days, 15 hours ago

    @eigenwijsheid
    Try disabling: https://docs.litespeedtech.com/lscache/lscwp/cache/#cache-rest-api

    Thread Starter EigenWijsheid

    (@eigenwijsheid)

    2 days ago

    thanks, but it didn’t help.

    Plugin Support litetim

    (@litetim)

    1 day, 23 hours ago

    @eigenwijsheid Question: do you have a stage site? NO user or password necessary.
    Send a report from that site and tell me the report number created.
    It would be nice to have a page where LSC is ON and I can look over the frontend side.

    Thank you

    Thread Starter EigenWijsheid

    (@eigenwijsheid)

    1 day, 5 hours ago

    staging site (LSC on) report number:

    VHQFTRYH

    Plugin Support litetim

    (@litetim)

    5 hours, 39 minutes ago

    @eigenwijsheid
    Thank you for report

    I see something strange happening:
    You have Guest mode ON(not a problem itself) what is strange is that sites(both stage and live) are not leaving this mode.
    First time visitors it should load the page first then make a quick reload, this is normal Guest Mode(GM) behaviour.
    I would disable GM on both sites and then I can continue looking over the stage site

    • This reply was modified 5 hours, 38 minutes ago by litetim.
    Plugin Support litetim

    (@litetim)

    5 hours, 24 minutes ago

    @eigenwijsheid
    Let’s change latest message:
    – Enable GM on stage only
    – Do you have WooCommerce → Settings → General → Default customer location = “Geolocate (with page caching support)” this option setup like this?
    – Change STAGE setting to “No location by default”
    – run a Purge All
    – and tell me when done

    Thank you

    Thread Starter EigenWijsheid

    (@eigenwijsheid)

    2 hours, 54 minutes ago

    Hi, I have changed the settings on the staging site like you suggested.

    On the live site, I’ll disable GM.

Viewing 9 replies - 1 through 9 (of 9 total)

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