Unable To Change Shipping Method

  • devbd

    (@devbd)


    2 days, 22 hours ago

    Hi, I hope you’re well.

    I installed your plugin on my client’s website. Onboarding went well but when I try to place an order, I’m redirected to a PayPal window and I can see the error “Unable to change shipping method. Please try again.“

    Could you please advise what might be a problem? I’m trying to checkout as a guest using a debit card. I reviewed server errors and WooCommerce logs but there was nothing related to this transaction there. We’re on 2.0.23 plugin version.

    Regards,
    Karolina

Viewing 1 replies (of 1 total)
  • Plugin Author Clayton R

    (@mrclayton)

    2 days, 14 hours ago

    Hi @devbd

    Thank you for contacting Payment Plugins. On the PayPal Settings page, if you disable the  Server-Side Shipping Callback option do you see the same error?

    Do you have the option Use place order button enabled?

    Can you provide a screenshot of the error you’re seeing?

    Kind Regards

Viewing 1 replies (of 1 total)

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