Plugin still removing code after deactivation

  • Resolved metisdreams

    (@metisdreams)


    4 days, 19 hours ago

    Hello, after removing this plugin from a website, it is still removing all formatting from the main WYSIWYG field on the back end of the site. This functionality should not be happening after the plugin is removed and is making it impossible to format the text on the site using the editor tools. Where in the database or on the site is the plugin stored and why would it continue to function after removal from the site?

Viewing 2 replies - 1 through 2 (of 2 total)
  • milan parekh

    (@milanparekh)

    4 days, 7 hours ago

    Hello @metisdreams ,

    The plugin permanently removes empty formatting tags from your database when you hit “Save”. Because the data was permanently altered, removing the plugin won’t bring the formatting back to those older posts.

    If this is still happening when you make new edits, the plugin is completely uninstalled, so it is likely being caused by:

    1. Server Caching: Flush your site’s Object Cache (Redis/Memcached) and page caches, as they might still be running the old code in the background.
    2. Another Plugin: Another active optimization or security plugin is stripping the formatting. Try deactivating other plugins to find the culprit.

    (Any leftover settings in your database are just passive data and cannot cause this issue on their own).

    Let me know if you still have any issues after checking these!

    Thread Starter metisdreams

    (@metisdreams)

    3 days, 19 hours ago

    Thank you, your solution worked! There was another plugin that was interfering. I am able to add and format text as before. Thanks for your quick reply.

Viewing 2 replies - 1 through 2 (of 2 total)

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