This is the error in the logs: login_acl_local_deny
Hi, can you post contents of your Debug tab from the plugin’s settings?
Sure. Here you go:
IPs:
HTTP_X_SECURESERVERCDN2_CLIENTIP = IP0
HTTP_CF_CONNECTING_IP = IP0
HTTP_X_CLIENT_IP = IP0
REMOTE_ADDR = IP0
Plugin Version: 3.3.4
WordPress Version: 6.9.5
Is Multisite: no
Active Plugins:
All in One SEO 5.0.0.1 (https://wordpress.org/plugins/all-in-one-seo-pack/)
Blocksy Companion (Premium) 2.1.51 (https://wordpress.org/plugins/blocksy-companion-pro/)
Child Theme Configurator 2.6.7 (https://wordpress.org/plugins/child-theme-configurator/)
CoBlocks 3.1.17 (https://wordpress.org/plugins/coblocks/)
Conditional Menus 1.2.8 (https://wordpress.org/plugins/conditional-menus/)
Formidable AI 2.1 (https://wordpress.org/plugins/formidable-ai/)
Formidable API 1.18 (https://wordpress.org/plugins/formidable-api/)
Formidable Bootstrap 2.0.1 (https://wordpress.org/plugins/formidable-bootstrap/)
Formidable Charts 2.0.1 (https://wordpress.org/plugins/formidable-charts/)
Formidable Datepicker Options 3.0 (https://wordpress.org/plugins/formidable-dates/)
Formidable Locations 2.03 (https://wordpress.org/plugins/formidable-locations/)
Formidable Bootstrap Modal 3.0.3 (https://wordpress.org/plugins/formidable-modal/)
Formidable PDFs 2.1 (https://wordpress.org/plugins/formidable-pdfs/)
Formidable Forms Pro 6.33.1 (https://wordpress.org/plugins/formidable-pro/)
Formidable Registration 3.0.1 (https://wordpress.org/plugins/formidable-registration/)
Formidable Visual Views 5.11 (https://wordpress.org/plugins/formidable-views/)
Formidable Forms 6.33.1 (https://wordpress.org/plugins/formidable/)
WPCode Lite 2.3.8 (https://wordpress.org/plugins/insert-headers-and-footers/)
Limit Login Attempts Reloaded 3.3.4 (https://wordpress.org/plugins/limit-login-attempts-reloaded/)
Stackable - Gutenberg Blocks 3.19.10 (https://wordpress.org/plugins/stackable-ultimate-gutenberg-blocks/)
Visitor Traffic Real Time Statistics pro 11.15 (https://wordpress.org/plugins/visitors-traffic-real-time-statistics-pro/)
Formidable Forms integration for wpDataTables 1.3.8 (https://wordpress.org/plugins/wdt-formidable-integration/)
Master-Detail Tables for wpDataTables 2.0.4 (https://wordpress.org/plugins/wdt-master-detail/)
Widget Options 4.2.5 (https://wordpress.org/plugins/widget-options/)
wpDataTables 7.5.2.3 (https://wordpress.org/plugins/wpdatatables/)
Active Theme:
Blocksy Child (https://wordpress.org/themes/blocksy-child/)
So, I just got word from my user. they managed to get in. All I did was remove and re-add them to the Login Access Rule. Don’t know what that was about. But, seems to be working now.
Your server detects the real IPs correctly. Let us know if the issue comes up again as currently it’s unclear what might have caused it.
