Poor Support & Unresolved Bugs – CSS Styling Conflict Issues

  • ezeetech21

    (@ezeetech21)


    2 days, 19 hours ago

    I reported a critical CSS conflict bug between GutenKit’s Advanced Tabs and active themes over a week ago on the support forum. Despite sharing detailed screenshots and reproduction steps as requested, there has been no follow-up or attempt to fix the issue. Disappointed with the lack of communication and poor support responsiveness.

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  • Tusher Ikbal

    (@tusherikbal)

    2 days, 14 hours ago

    Hi ezeetech21,

    I sincerely apologize for the lack of follow-up and communication after you reported the GutenKit Advanced Tabs compatibility issue.

    Thank you for sharing the detailed screenshots and reproduction steps. We have already escalated the BuddyBoss compatibility concerns to our development team, and they are currently working on the issue. Unfortunately, we missed updating you on the progress, and I sincerely apologize for that.

    Since BuddyBoss is a premium theme, detailed troubleshooting involving its premium functionality cannot be handled properly through the WordPress.org support forum. Please contact our support team directly from:

    WordPress Dashboard → GutenKit → Get Help

    When submitting your request, please mention the Advanced Tabs and BuddyBoss compatibility issue and include the WordPress.org thread reference. Our support team will review the complete setup and assist you until the reported issues are addressed.

    Thank you for your patience and understanding.

    Best regards,
    Ikbal

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