• Resolved cool0898

    (@cool0898)


    Hi

    Facing issue with the review section
    Added link for one of the product though its the same for all
    The review starts dont show intead text is showing but once i log into wordpress then the stars start showing also the border are missing too.
    Note i do use lighspeed plugin dont know if its caused byt this or not

    • This topic was modified 2 days, 9 hours ago by cool0898.

    The page I need help with: [log in to see the link]

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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @cool0898

    Thank you for reaching out and for providing the details.

    I checked the issue on your site. The review stars are displaying correctly under the product title and for existing customer reviews. However, I was able to reproduce the issue you’re referring to when submitting a new review. Instead of the clickable star rating, I’m seeing text such as “Give Review 1 out of 5”, “2 out of 5”, etc.

    I also noticed that the field borders are not visible because the border color is currently set to white.

    At this point, I suspect the issue may be related to your theme or another plugin (possibly a caching/optimization plugin such as LiteSpeed Cache).

    To help narrow this down, could you please perform a conflict test by:

    • Deactivating all plugins except WooCommerce.
    • Switching to a default WordPress theme such as Twenty Twenty-Five.
    • Checking whether the review stars and field borders display correctly.

    To avoid affecting your live site, I recommend running this test on a staging site.

    Please let us know what you find, and we’ll be happy to help you investigate further based on the results.

    Thread Starter cool0898

    (@cool0898)

    Thanks for the Response
    The issue was resolved
    What i did :
    1. Customize> Colour> Changed the border colour to black instead of white
    2. Also Turned off UCSS in the litespeed
    and the issue was resolved

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @cool0898,

    That’s great to hear! I’m glad you were able to resolve the issue.

    We really appreciate you sharing the solution. It may help other users who run into the same issue in the future.

    Before you go, if you’re happy with the support you received today, would you consider leaving us a quick review? It really helps us out:
    https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Thanks again, and have a great day!

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