Hi @maysammech,
Thank you for reporting the issue, and we’re sorry for the inconvenience.
We haven’t been able to reproduce this behavior on our end so far. To help us investigate, could you please provide a few more details?
- Which version of WordPress are you using?
- Which browser and operating system are you using?
- Does the issue occur with only our plugin activated, or could there be a conflict with another plugin or your theme?
- If possible, please share a short screen recording or a screenshot demonstrating the missing scrollbar.
You can also check your browser’s Developer Console for any JavaScript errors and share a screenshot of the Console output with us. This information will help us identify the root cause more quickly.
We’ll be happy to investigate further and work on a solution as soon as we have the requested details.
Thank you for your cooperation!
Hello @maysammech,
We haven’t heard from you for a while. We are marking this ticket as closed.
Feel free to open a new ticket for further assistance.
Thank you.