clean data base over load

  • Resolved robbyrockman

    (@robbyrockman)


    2 weeks, 1 day ago

    i was trying out revive social past 6 months . i just installed and forgot about it ..and it basically over loaded my database .. 50 thousand lines in the php my admin. under the second heading rl_social -platforms..it seems there is 100s of duplicate listing, and referrers . is it ok if i delete that table or empty it??. how do i prevent that from happening again, what is this table exactly ? people that shared ? of clicked on the link . thanks i have a pic of the data base ..no where to upload.. and i cant get back on to the site it shut it down

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  • malexandric

    (@malexandric)

    1 week, 6 days ago

    Hi @robbyrockman,

    Revive Social doesn’t create any custom database tables. The plugin only stores its settings in the standard WordPress options table, so the rl_social_platforms table wasn’t created by our plugin and we can’t advise on whether it’s safe to empty it.

    To find out which plugin it belongs to… It will be another plugin on your site, most likely one related to social login, share buttons, or click/referrer tracking. You can check the list of plugins you have installed and search each plugin’s name together with “social_platforms” on Google, or open a row of the table in phpMyAdmin. The data there might mention the plugin’s name.

    Once you’ve identified it, the safest path is to ask on that plugin’s own support forum before deleting anything, and always make a full database backup first (phpMyAdmin → Export).

    Best of luck getting the site back up!

Viewing 1 replies (of 1 total)

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