Recalculate Button Removes Coupons

  • Resolved Thomas

    (@thehinesgaphideaway)


    2 weeks, 3 days ago

    Note, I cannot rigorously test this. I have no idea where the bug originates from. When completing an order using the Order Admin area, after all products are added and discounts (coupons) applied and RECALCULATE is pressed, the system does a refresh but then all the coupons values are removed while the coupons still assigned. See image.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Thomas

    (@thehinesgaphideaway)

    2 weeks, 3 days ago

    Test

    Thread Starter Thomas

    (@thehinesgaphideaway)

    2 weeks, 3 days ago

    Could be Woocommerce issue, but, since Wholesalex has made changes to the admin orders, it is first in line to check

    Plugin Support Shahriar

    (@masrakib2019)

    2 weeks, 2 days ago

    Hi Thomas (@thehinesgaphideaway ),

    Thank you for bringing this to our attention!

    Unfortunately, we couldn’t replicate the issue on our end under standard WooCommerce and WholesaleX setups.

    Could you please follow the third step of this article .

    Thread Starter Thomas

    (@thehinesgaphideaway)

    2 weeks, 2 days ago

    I understand. Thank you for confirming. I will report this on the WooCommerce side.

    Plugin Support Shahriar

    (@masrakib2019)

    2 weeks, 2 days ago

    Yes, please let me know what they said. If they mentioned that the issue is on our end, kindly let us know.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.