• Resolved oussama2026

    (@oussama2026)


    Hello,

    I am using TranslatePress Free with:

    • WordPress (latest version)
    • Elementor Free
    • WoodMart Theme
    • WooCommerce

    My default language is French and Arabic is the secondary language.

    Everything was working except that only the Arabic homepage was freezing.

    After uninstalling and reinstalling TranslatePress, the Arabic homepage now displays a WordPress Critical Error and no longer opens.

    The French homepage still works perfectly.

    I did not delete the TranslatePress database during uninstall.

    Could you please help me determine whether this is related to TranslatePress data or a compatibility issue?

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support Iarina

    (@iarinadasdi)

    Hello @oussama2026 ,

    Thank you for reaching out to us, and for the detailed information about your setup!

    I checked your homepage in Arabic and was not able to reproduce the critical error you mentioned, the page loaded correctly for me, returning a 200 status: https://snipboard.io/9gWCVS.jpg

    Could you please confirm whether the issue is still occurring on your end? If it is, could you please check your PHP error log for any errors regarding our plugin (especially Fatal errors, but please also include any other messages that mention TranslatePress)? If you don’t have access to the PHP error log, please ask your hosting provider to check this for you.

    Let me know how it goes.

Viewing 1 replies (of 1 total)

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