• 1. Clear Description of the Issue

    • What exactly isn’t working?
      The payments section appears to be spammed with repetitive information

    In addition, other odd, seemingly unrelated phenomena occurs with the plugin activated. For example, none of the other payment options can be re-organized as would be expected.

    [video src="https://i.gyazo.com/b3b5e82f60f60fca57ac029f1e947670.mp4" /]
    Gyazo capture of payment options not reorganizing as expected
    • When did the problem start?
      Since install sometime last year or the year prior.
      I wrongly assumed it would be caught and corrected by now.

    2. Steps to Reproduce

    • What actions led to the issue?
      Install and use StellayPay.
    • What specific steps can we take to see the same problem?
      It appears some line of scripting or code is looping. Please explore and correct. I am concerned this is also a potential security risk.
    • Have you tried reproducing the issue in a different environment?
      It is like this on every site I use StellarPay on.

    3. Website URL

    • Include your site URL in the “Link to the page you need help with” field
      URL: >Website Admin >WooCommerce Settings > Payments

    4. System Status Report

    To provide this essential information:

    1. Go to WooCommerce > Status in your wp-admin
    2. Click “Get system report”
    3. Click “Copy for GitHub”
    4. Paste the results into your forum post

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.9.4
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 7.0.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    WP Environment Type: production
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    Server Architecture: Linux 6.8.0-1057-aws x86_64
    PHP Version: 8.3.31
    PHP Post Max Size: 1 GB
    PHP Time Limit: 256
    PHP Max Input Vars: 1000
    cURL Version: 7.81.0
    OpenSSL/3.0.2

    SUHOSIN Installed: –
    MySQL Version: 10.11.18-MariaDB-ubu2204
    Max Upload Size: 1 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 477
    awl_filter_gallery: 18
    cookielawinfo: 6
    custom_css: 4
    cwginstocknotifier: 3
    event_organizer: 1
    hoot_slider: 1
    jetpack_migration: 2
    mc4wp-form: 1
    nav_menu_item: 46
    page: 59
    post: 1
    postman_sent_mail: 250
    product: 96
    product_variation: 174
    pt_view: 3
    revision: 216
    shop_order: 8
    wp_global_styles: 1
    wp_navigation: 1
    wp_template: 2

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (67) ###

    Admin Bar Editor: by Pixar Labs – 1.1.8
    Admin Menu Editor: by Janis Elsts – 1.15.1
    Admin Notices Manager: by Melapress – 1.6.0
    Admin and Site Enhancements (ASE): by wpase.com – 8.8.8
    Autocomplete WooCommerce Orders: by QuadLayers – 3.5.10
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by ProPluginsLab by CodeWooGeek – 7.2.2
    Better Search Replace: by WP Engine – 1.4.11
    Blackhole for Bad Bots: by Jeff Starr – 3.8.2
    Custom Order Status Manager for WooCommerce: by Bright Plugins – 2.0
    PublishPress Capabilities: by PublishPress – 2.45.0
    Classic Widgets: by WordPress Contributors – 0.3
    Cloudflare: by Cloudflare
    Inc. – 4.14.4

    Coming Soon Badges for WooCommerce: by wpcentrics – 1.1.3
    Complianz | GDPR/CCPA Cookie Consent: by Complianz – 7.5.0
    Complianz - Terms and Conditions: by Complianz – 1.3.1
    CompressX - AVIF & WebP Converter: by WPvivid Team – 0.9.38
    Content Views: by Content Views – 4.4
    SysBasics Customize My Account for WooCommerce: by SysBasics – 4.4.14
    Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.49
    FlexiLay Layby & Payments: by FlexiLay Pty Ltd – 1.3.9
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.95
    Fluent Forms: by Contact Form - WPManageNinja LLC – 6.2.6
    Folders: by Premio – 3.1.9
    The GDPR Framework: by Data443 – 2.3.0
    GTranslate: by Translate AI Multilingual Solutions – 3.1.1
    La Sentinelle antispam: by Marcel Pol – 4.1.0
    LiteSpeed Cache: by LiteSpeed Technologies – 7.8.1
    Login Logout Menu: by WPBrigade – 1.5.2
    LoginPress: by LoginPress – 6.2.5
    Mailchimp for WooCommerce: by Mailchimp – 6.1.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.13.1
    MC4WP: Mailchimp Top Bar: by ibericode – 1.7.6
    Maintenance: by WebFactory Ltd – 4.31
    MainWP Child: by MainWP – 6.1.3
    Markup by Attribute for WooCommerce: by MarkTomlinson – 4.6.3
    Pages with category and tag: by YAHMAN – 0.9.0
    Portfolio Filter Gallery: by A WP Life – 2.1.9
    Pre-Orders for WooCommerce: by Bright Plugins – 2.3
    Content Views Pro: by Content Views – 7.1
    Payment Plugins for PayPal WooCommerce: by Payment Plugins
    support@paymentplugins.com – 2.0.22

    Really Simple Security: by Really Simple Security – 9.6.1
    Redirection: by John Godley – 5.9.0
    Optimize Database after Deleting Revisions: by NerdPress – 5.3.0
    Salt Shaker: by Nagdy – 2.1.1
    Smart Slider 3: by Nextend – 3.5.1.38
    GEO Plugin by Squirrly SEO: by Squirrly – 14.1.0
    StellarPay - Stripe Payment Gateway for WooCommerce: by StellarWP – 1.9.1
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.21
    TrackShip for WooCommerce: by TrackShip – 2.0.6
    White Label CMS: by www.videousermanuals.com – 2.7.14
    Advanced Shipment Tracking for WooCommerce: by zorem – 4.0.1
    Cart Abandonment Recovery for WooCommerce: by Brainstorm Force – 2.1.3
    Checkout Field Editor for WooCommerce: by ThemeHigh – 2.1.9
    Advanced Custom Stock Status: by Softound Solutions – 1.6.7
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Colors: by WooThemes – 1.0.7
    Extra Price Fields for Woocoomerce: by Webholics – 2.0.1
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 5.15.1
    WooCommerce Tax: by WooCommerce – 3.6.7
    WooCommerce: by Automattic – 10.9.4
    Wordfence Assistant: by Wordfence – 1.0.10
    Wordfence Security: by Wordfence – 8.2.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.18

    WPvivid Backup Plugin: by WPvivid Backup & Migration – 0.9.130
    Sequential Order Numbers for WooCommerce: by WebToffee – 1.7.9
    Wishlist for WooCommerce: by WebToffee – 2.1.8
    Custom Product Tabs for WooCommerce: by Code Parrots – 1.8.6

    ### Inactive Plugins (0) ###


    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    email_improvements
    blueprint
    point_of_sale
    push_notifications


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 67 KB

    ### WC Pages ###

    Shop base: #7 - /shop/
    Cart: #8 - /bag/ - Contains the [woocommerce_cart] shortcode
    Checkout: #9 - /checkout/ - Contains the [woocommerce_checkout] shortcode
    My account: #10 - /my-account/ - Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #43 - /terms-and-conditions/

    ### Theme ###

    Name: Divogue Premium
    Version: 1.9.22
    Author URL: https://wphoot.com/
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Override: wp-content/plugins/woo-advanced-shipment-tracking/templates/emails/customer-completed-order.php
    Override: wp-content/plugins/customize-my-account-for-woocommerce/templates/myaccount/dashboard.php ❌ Version header is missing. The core version is 4.4.0
    Override: wp-content/plugins/customize-my-account-for-woocommerce/templates/myaccount/navigation.php ❌ Version header is missing. The core version is 9.3.0
    Override: wp-content/themes/divogue-premium/woocommerce/single-product.php

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    analytics-scheduled-import
    product-block-editor
    experimental-iapi-mini-cart
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    coming-soon-newsletter-template
    minified-js
    products-catalog-api
    settings-ui
    async-product-editor-category-field
    use-wp-horizon
    rest-api-v4
    order-detail-redesign
    product-variations-classic-redesign

    Daily Cron: ✔ Next scheduled: 2026-07-16 03:10:17 -05:00
    Options: ✔
    Notes: 266
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 6,750
    Oldest: 2026-07-14 18:54:06 -0500
    Newest: 2026-07-15 13:19:25 -0500

    Failed: 235
    Oldest: 2022-11-01 16:25:42 -0500
    Newest: 2026-07-10 18:00:43 -0500

    Pending: 20
    Oldest: 2026-07-15 13:24:25 -0500
    Newest: 2026-07-19 19:00:11 -0500


    ### Status report information ###

    Generated at: 2026-07-15 13:23:59 -05:00

    5. Additional Helpful Information

    • Any recent changes to your site?
      No.
    • Are you using any specific payment methods?
      No.
    • Have you modified any StellarPay settings recently?
      No.

    • This topic was modified 1 week, 2 days ago by Jason Houge.

    The page I need help with: [log in to see the link]

You must be logged in to reply to this topic.