Automatic product creation

  • akyhuh

    (@akyhuh)


    1 month, 2 weeks ago

    Good afternoon! On my website, products are created and updated automatically (synchronization with the ERP system). I have set up triggers to create and update products, and the products should be assigned to a category based on the attribute value. However, none of the triggers have been triggered after the products have been uploaded. What am I doing wrong?

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  • Plugin Support Anna Widera

    (@kurowskanna)

    1 month, 2 weeks ago

    Good afternoon! The issue may be how the ERP saves products. The new product and updated product triggers depend on standard WordPress/WooCommerce save events. What may be happening:

    • write products directly to the database and bypass these events, or
    • create the product first and assign its attributes afterward.
    • triggers are set, but rule is disabled

    A workaround would be to set up in triggers “Schedule daily”

    Can you let us know what plugin/ tool are you using for synchronization? We will see how it works and if we are able to replicate the issue on our end.

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