• Resolved Allen Freeman

    (@allenfreeman)


    I woke up to paralegaldocuments.com having 38 new user registrations for for variations on testing@example.comXXXXX:

    testing
    testing@example.come5CDlBbv Customer 0
    testing-0083 testing-0083
    testing@example.com8qwIYaLCwaitfordelay0015 Customer 0
    testing-0888 testing-0888
    testing@example.comAND23868ANDCBHPCBHP Customer 0
    testing-0995 testing-0995
    testing@example.comAND23868ANDoAdRoAdR Customer 0
    testing-1043 testing-1043
    testing@example.comZvNCqYv2OR767SELECT767FROMPGSLEEP15 Customer 0
    testing-1225 testing-1225
    testing@example.comAND23868ANDrxeIrxeI Customer 0
    testing-1547 testing-1547
    testing@example.comAND23868ANDPm9mPm9m Customer 0
    testing-1656 testing-1656
    testing@example.comAND23868ANDXlgdXlgd Customer 0
    testing-1766 testing-1766
    testing@example.com4d45NB9zOR791SELECT791FROMPGSLEEP15 Customer 0
    testing-1781 testing-1781
    testing@example.com3Bm8HDKXOR900SELECT900FROMPGSLEEP15 Customer 0
    testing-2082 testing-2082
    testing@example.com19Mkwcbl Customer 0
    testing-2183 testing-2183
    testing@example.comAND23868ANDY4L4Y4L4 Customer 0
    testing-2420 testing-2420
    testing@example.com65iGTmdeOR37SELECT37FROMPGSLEEP15 Customer 0
    testing-2495 testing-2495
    testing@example.comAND23868ANDDsAPDsAP Customer 0
    testing-2595 testing-2595
    testing@example.comAND23868AND5bBG5bBG Customer 0
    testing-2674 testing-2674
    testing@example.comQ9ADzpKoOR396SELECT396FROMPGSLEEP15 Customer 0
    testing-2885 testing-2885
    testing@example.comN3GdPFfswaitfordelay0015 Customer 0
    testing-3057 testing-3057
    testing@example.comp2u6WAhXOR77SELECT77FROMPGSLEEP15 Customer 0
    testing-3084 testing-3084
    testing@example.comMQqZrJTtwaitfordelay0015 Customer 0
    testing-3290 testing-3290
    testing@example.comORItj0qWOR344SELECT344FROMPGSLEEP15 Customer 0

    What setting or action is necessary to block these types of registrations? Thx.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support denisxam

    (@denisxam)

    Hello,
    I’ve analyzed the incoming requests.
    We haven’t seen any missed spam; all spam requests were blocked (screenshot).

    You can check this in the CleanTalk Anti-spam logs.
    How to use the logs here:
    https://cleantalk.org/help/anti-spam-log

    If you believe spam was missed, or there were false blocks, please use the feedback form. You can read how to use it here:
    https://cleantalk.org/help/feedback-spam

    If you think spam was missed, please provide details and any clarifications in our private Ticket System: https://cleantalk.org/my/support/open.

    Thread Starter Allen Freeman

    (@allenfreeman)

    That’s a surprising answer, as obviously the system did miss spam — I have 38 registrations to prove it. They are clearly not real users. And YOU should make the entries into your feedback form instead of asking the customer to fix the items your system missed for you…

    Thread Starter Allen Freeman

    (@allenfreeman)

    If you want me to provide even more details, tell me exactly what you need sent in.

    Thread Starter Allen Freeman

    (@allenfreeman)

    Just a few minutes ago (10:39am), another registration in the exact same format came through, as testing@example.come5CDlBbv

    Did this one appear in the logs?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Allen, thank you for your replies.

    The registration at 10:39 a.m. was my test. I discovered that our plugin does not intercept requests from the WooCommerce registration form when the email address is entered in this format. I have forwarded this information to our developers. We will get back to you within 3 business days. Please wait.

    Plugin Support amagsumov

    (@amagsumov)

    Hello @allenfreeman,

    We’ve fixed the issue. All the necessary changes will be included in our next stable release.

    In the meantime, please reinstall the plugin using the following steps:

    Download link:

    Here’s a step-by-step guide:

    • Go to your WordPress Administrator Dashboard and navigate to Plugins.
    • Locate the “Anti-Spam by CleanTalk” plugin and click Deactivate.
    • After the page automatically refreshes, find the “Anti-Spam by CleanTalk” plugin again and click Delete. Confirm the deletion by clicking “Yes, delete these files”.
    • Download the plugin archive from the provided link above.
    • Navigate to Plugins → Add New → Upload Plugin.
    • Choose the downloaded archive file and click Install Now.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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