Upgrade from Basic Plan to Developer Plan

  • Resolved fbertalan

    (@fbertalan)


    4 days, 3 hours ago

    Hello,

    I currently have an active subscription to the Basic plan and I’m interested in upgrading to the Developer plan.

    Could you please let me know if it is possible to apply the amount I have already paid for my current subscription toward the Developer plan? In other words, is there an option to pay only the price difference when upgrading?

    If this is possible, could you please explain how the upgrade process works?

    Thank you very much for your help. I look forward to your reply.

    Kind regards,

    Bertalan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    4 days, 1 hour ago

    Dear @fbertalan,

    Thank you for your topic.

    Please contact us via this form for premium support. Our customer care specialists will always be happy to help you.
    Commercial products are not supported in these forums.

    Looking forward to hearing from you.

    Thanks for understanding!

    Plugin Support Jasmine

    (@hyenokian)

    34 minutes ago

    Dear @fbertalan,

    We’re closing this ticket for now as we last heard from you one week ago.

    Unfortunately, we haven’t heard from you via contact form as well.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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