• Resolved valentinspeedi

    (@valentinspeedi)


    Hello,

    I’m having issues with the IP Whitelist setting on a client’s website.

    Some of the IP addresses on the whitelist are sometimes being flagged as robots in my Turnstile dashboard, even though the plugin should completely prevent Turnstile from loading on the page for those IPs (unless I’m mistaken).

    There are currently 30 IP addresses on the whitelist.

    Is this a known issue? Thank you for your help!

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  • Plugin Author Elliot Sowersby / RelyWP

    (@elliotvs)

    Hi,

    This is most likely happening because the IP isn’t actually static/constant.

    – Dual-stack (IPv4 + IPv6): most connections can use either, and browsers switch between them. Whitelisting the IPv4 address won’t cover their IPv6 visits etc.

    – Dynamic / rotating: IPs can change regularly. Currently the whitelist only matches a single exact address, which is not very effective – likely why you needed ~30 entries.

    The next update will include support for CIDR ranges, so you can whitelist a whole subnet in one line instead of chasing individual IPs.

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