Same here. I am getting the same behaviour on multiple sites, but with other plugins as well so not sure its limited to WP Mail.
Same issue here: UK translations in permanent update loop on numerous sites.
Same issue here
Update Translations
Updating translations for WP Mail SMTP (en_GB)…
Translation updated successfully.
Then back to “New translations are available.”
Hi everyone,
thank you for reporting this issue.
This looks to be a general WordPress Core issue, which is being tracked here: https://core.trac.wordpress.org/ticket/65429
We will try to resolve it on our side, by triggering a new en_GB translation on wordpress.org, but the original issue is in the WP Core and should be resolved with the next WP core update.
Thank you and have a great day!
Good Morning
I appreciate that this may be related to the underlying Core issue. However, based on my testing across a number of WordPress sites, I thought it might be useful to share an observation.
The repeated translation updates appear to affect only the WP Mail SMTP translations on the sites I’ve tested. I haven’t seen the same behaviour with translations for any other plugins or WordPress Core itself. That doesn’t necessarily mean the root cause isn’t in WordPress Core, but it may indicate that the existing wp-mail-smtp translation files become stale or corrupted in a way that prevents the update process from completing successfully.
What consistently resolved the issue for me was manually removing the existing translation files before allowing WordPress to download fresh copies.
The steps that worked were:
- Access the site via FTP or your hosting File Manager.
- Navigate to:
wp-content/languages/plugins/
- Delete the three files beginning with wp-mail-smtp-en_GB.
- In the WordPress Admin Dashboard, go to Dashboard → Updates and click Update Translations.
On every site where I tried this, the translation downloaded successfully and the repeated update notifications stopped.
If the update continues to loop after this, an additional step is to temporarily change the Site Language under Settings → General to another language, save the change, then switch it back to the original language and run Update Translations again. I haven’t personally needed this step after deleting the translation files, but it may help in cases where the issue persists.
Hopefully this information is useful to others experiencing the same behaviour while the Core issue is being investigated.
Hi, @c8rls!
Thank you for your time and for providing this workaround!
We are also working on resolving this on our side.
Have a great day! 🙂
