WP Intranet

Hello @vilo1968 ,

Thank you for reaching out.

Scheduled backups primarily rely on WP-Cron. Our ping server is designed to generate traffic for sites that do not receive regular visitors, allowing it to trigger WP-Cron. Therefore, if your site is private but WP-Cron is still being triggered successfully (for example, by your server cron), scheduled backups are expected to work without any issues.

In your case, since the site is intentionally private and BackupBliss reports that it is unreachable, it is possible that the internal loopback cURL requests are being blocked, or that there is a domain resolution issue when the plugin attempts to initiate the backup process.

To help us confirm this, please follow these steps:

1. Go to Other Options plugin section,
2. Change the plugin functionality from Method 3 to Method 2.
3. Save the settings.
4. Try creating a manual backup again.

If the backup still fails, this confirms that the issue is one of the causes mentioned above. If it succeeds, please generate a debug code and share it with us so we can investigate further.

As an alternative, we already have a solution for environments like yours. You can configure your server cron to execute the following command to trigger scheduled backups directly:

php -f *ABSPATH*/wp-content/plugins/backup-backup/includes/cli-handler.php bmi_backup_cron

Please replace *ABSPATH* with the root path of your WordPress installation.

This command executes scheduled backups directly.

Kind regards