Post Grid/Slider/Carousel component not working

  • Resolved sescacca

    (@sescacca)


    2 weeks ago

    Hi there,

    I logged in today to find that the Post Grid/Slider/Carousel widget is not working on my blog page. I can see it just fine from the backend in Elementor. However, it’s completely blank on the front end of the website.

    Can you please help me figure out what’s going on?

    Suzanne

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Sophia Support

    (@marsismyhome)

    1 week, 6 days ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

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