• Resolved webdesignkilkenny

    (@webdesignkilkenny)


    Hi guys,

    We installed the plugin and it seems to work fine except when a customer requests to withdraw from an order there is no email sent to the store admin notifying them of the request?

    Thanks

    Eoin

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  • Plugin Support pointerer

    (@pointerer)

    Hi Eoin, thanks for the report — and apologies for the late reply!

    This has since been addressed: admin email notifications were added in a later release. Please update to the latest version (1.2.3) and the store admin will receive an email whenever a customer submits a withdrawal request.

    If it still doesn’t arrive after updating, it’s worth checking your site’s general email delivery (a test: see whether other WooCommerce emails like order confirmations are coming through) — but the notification itself is now built in.

    Let me know if you need anything else!

Viewing 1 replies (of 1 total)

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