Metricool WordPress plugin – Connection

Hi, I’m having an issue with the Metricool WordPress plugin after the recent update.

My Metricool brand already exists, and my website is connected/verified inside Metricool. I also have my tracking code, and when I click “Verify” in Metricool, it confirms that my website is connected.

The problem is on the WordPress side. In WordPress, the Metricool plugin will not let me access the plugin settings because it keeps asking me to “Connect your brand to your website.” When I try to connect, I get the “Connect your brand” screen, but it fails with:

“There was an error fetching this data.”

What I have already tried:

• Confirmed I am logged into the correct Metricool account
• Confirmed the brand exists in Metricool
• Confirmed the website verifies as connected inside Metricool
• Tried the connection flow multiple times
• Tried in an incognito/private browser window
• Tried incognito 3 times
• Deactivated, deleted, and reinstalled the WordPress plugin
• Same issue after reinstall

The authorization flow appears to redirect me back to WordPress, but the plugin still cannot fetch the brand data, so I cannot get into the plugin settings.

Is this a known issue with the current WordPress plugin version? Is there a way to bypass the brand-selection screen or manually enter the tracking/brand code in the plugin settings? Since Metricool already verifies the website as connected, I’m not sure why the WordPress plugin is still requiring this connection step.

The page I need help with: [log in to see the link]