• Resolved panotop

    (@panotop)


    I can no longer edit the footer text on the bottom of the website. I can edit the social media icons and colors on the footer, but not fix the text.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @panotop,

    Thank you for reaching out!

    Could you please provide us with a bit more detail about the issue? Specifically, it would be helpful if you could share a screenshot highlighting the text you are unable to edit, along with a link to your site.

    We were unable to replicate the issue on our end, as the footer text is fully customizable from Dashboard > Appearance > Customize > Footer. Knowing exactly which text you are referring to will help us investigate and assist you more effectively.

    We look forward to hearing from you!

    Thread Starter panotop

    (@panotop)

    Here is a screenshot. Is the year supposed to update itself, or did I set it to 2023 in the past? The year is stuck in 2023.

    On the appearance edit screen for the footer there is no input for footer text. I suspect that the pro version can do it.

    • This reply was modified 2 weeks, 6 days ago by panotop.

    Hi @panotop,

    Thank you for writing back!

    After reviewing your screenshot, it appears you may be using an older version of the theme. The latest version 4.2.0 includes a fully functional header and footer builder with no such restrictions.

    To provide further clarification, please refer to the following screen recording: https://jam.dev/c/9a1aed9c-11fe-4f3f-b83e-b8bf98cd1892

    If you could also share your site link along with the screenshot, we would be able to confirm the theme version you are currently running.

    If you are on an older version, we strongly recommend updating to the latest version 4.2.0. Before doing so, please make sure to take a full backup of your site first. Once the update is complete, please clear all caches from your plugins and server, as cached files can sometimes affect the site’s layout and appearance after a major theme update.

    Best regards!

    Thread Starter panotop

    (@panotop)

    I didn’t have the builder enabled. I did that and was able to edit the footer. Thanks.

    hI @panotop,

    We are glad to hear that the issue has been resolved after enabling the Header Footer Builder!

    If you have been enjoying our theme and support, we would truly appreciate it if you could take a moment to leave us a quick review here: https://wordpress.org/support/theme/colormag/reviews/

    Your feedback means a lot to us and helps others discover our theme as well. Thank you in advance!

    Could you also please mark this topic as resolved since the issue has been addressed? If you need further assistance in the future, you are always welcome to reopen this topic or create a new one for any new support requests.

    Best regards!

    Thread Starter panotop

    (@panotop)

    thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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