Hi @sflwa
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience.
I would like to let you know that we were able to reproduce the issue on our end as well. It appears there is an unexpected timezone adjustment affecting the event end time display.
Our development team has been informed and is currently investigating the matter. We have prioritized the issue and will work on a fix as soon as possible.
We appreciate your patience and understanding. Once we have an update from the development team, I will get back to you right away.
Please feel free to reach out if you have any additional questions or concerns in the meantime.
Best regards,
Hi @sflwa,
Thank you for your patience.
Our development team has investigated the issue and implemented a fix. We have tested it on our end and the event end time is now displaying correctly without the unexpected timezone adjustment.
Could you please test it using our latest development version and let us know if the issue is resolved on your end? Dev version: https://d.pr/f/rQmk3V
We look forward to your feedback.
Best regards,
Thread Starter
sflwa
(@sflwa)
@sadmansakibnadvi I just test it, and it still isn’t working, I even updated the time in and admin and it did adjust the time with the same offset issue, so it is not a cache issue.
Hello @sflwa,
Greetings. Hope you are doing well. Sorry for the inconvenience caused.
We have checked the issue on our end, and it appears to be working correctly. Since the issue is occurring only on your site, we will need to investigate it further with our development team from your end.
Could you please reach out to us here and make sure to choose the Premium option? Otherwise, it may route you back to this forum again. This will allow us to take a closer look at the issue and help get everything working properly.
Looking forward to hearing from you.
Thank you.
Thread Starter
sflwa
(@sflwa)
@sadmansakibnadvi
So I just went to open the ticket and I went to paste in the URL and i saw it’s working now. I had cleared the server cache – but apparently Elementor cache was still enabled so that was causing the issue
Thanks
Hi @sflwa ,
Thank you so much for confirming, and I’m really glad to hear that.
If you run into any other questions around this setup or future updates, you can always reach out and we’ll be happy to take another look.
By the way – if it’s not too much to ask, if you like our plugin and support, can I ask you a BIG favor and shoot us a review?🙏 This would definitely help us grow as well.😇
Link to review: https://wordpress.org/plugins/essential-addons-for-elementor-lite/#reviews
I am looking forward to reading your feedback.😉
Best regards,
