• Resolved Bastbra

    (@comicschau)


    Hi,

    when I just want to place the inline button (without the banner), I’m running into a problem here. It looks like that:

    When I used it with the banner, too, it worked. But now the design settings are not loading anymore. Also, the banner seems to block all other sources, for example small ad banners on this space.

    Maybe you can look into this? Thanks!

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  • Plugin Author Mathew

    (@mathewt)

    @comicschau I tried to replicate on my testing site and noticed that the inline is showing corectly without any issues even even after disabling the banner. Reference here: https://calloffice.s3-tastewp.com/sample-page/, and the also banner is showing without affecting other elements when i try to enable it.

    So, mostly the cache on your website, created by your caching plugin or a server cache, would be causing this issue. In this case, I recommend clearing the WP Rocket and Redis Object cache and the cache on your server to resolve it, as the new plugin version’s CSS wasn’t loaded on your site due to the cache, which wasn’t flushed by the plugin, server, or CDN-level caches.

    You can also try out the same in Playground of the WordPress

    Let me know.

    Plugin Author Mathew

    (@mathewt)

    Hi @comicschau
    As there’s no further response, I am closing this thread and marking it as resolved due to a lack of recent activity. If you still face the issue, kindly reply to this thread with the details asked above and mark it as Not Resolved to reopen it.

Viewing 2 replies - 1 through 2 (of 2 total)

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