brave browser causing issue?

  • Resolved emilysparkle

    (@emilysparkle)


    2 days ago

    when i try to send my form via brave browser, the email will not complete. i have checked DNS, form reply email and spam folders. form delivers fine when tested with chrome and firefox.

    *** Forbidden. You sent forms too often. Please wait a few minutes. Anti-Spam by CleanTalk. ***

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter emilysparkle

    (@emilysparkle)

    2 days ago

    actually it was mismatched email domains. all set.

    Plugin Support amagsumov

    (@amagsumov)

    1 day, 23 hours ago

    Hi @emilysparkle,

    I just ran a test on your form using the Brave browser, and it seems to be working smoothly on my end.

    I also took a look at your logs. Your submissions were blocked because there were too frequent attempts in a short timeframe. It appears that info was being copied and pasted into the form fields very quickly. The plugin recognizes that fast pattern as typical bot behavior, which is why it triggered the block.

    For now, I can see that your IP and email addresses have been temporarily blocked. Please wait about 20–30 minutes for the temporary block to expire, and then try your submission again.

    Alternatively, you can permanently prevent this from happening by adding your personal addresses to your allowlist. The guide is here: https://cleantalk.org/help/blacklist-usage

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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