Hello @bernaertsmusic
Thank you for choosing our plugin.
We apologize for the inconvenience.
Please let us know do you have any Javascript error in your browser console? If there is any, please send us more details about the error messages.
If you check it out on our demo website it is working fine.
Maybe there is a conflict on your website causes this issue. To troubleshoot, deactivate all plugins except WooCommerce and the Badge plugin. Test the functionality; if it works correctly, reactivate the plugins one by one to pinpoint the one causing the issue.
I hope it helps.
Best regards
