A critical error on this website

  • Resolved emmost

    (@emmost)


    5 days, 9 hours ago

    Hi, I updated WP 6.9.4 to 7.0 this morning and got this message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    I’m on a Mac, using safari. Hadn’t done an update for 6 weeks which is longer than usual.

    I never got an email and as far as I can see the site is fine with all links working apart from two small issues, which may or may not be due to the update (I check the site after each update but I don’t click on every single link). The issues are that the ‘Listen to the audio’ and ‘read the first chapter’ links are now for the wrong book, and not what I originally put in.

    My question is, do I just fix the links and not worry about this? I cleared cache and cookies as instructed and logged back in. I also had a look at the error log and there’s a lot there, it just makes no sense to me so isn’t much use.

    Thanks a lot.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator threadi

    (@threadi)

    5 days, 8 hours ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    bruno fernandes

    (@noiguer)

    5 days, 4 hours ago

    Hi @emmost,

    Are you still no able to log in? And can you please share the error log.

    Let’s try and fix this!

    dereksnieg

    (@dereksnieg)

    4 days, 11 hours ago

    What I’d advise is “if it’s not broken – don’t fix it”. It might just have been a hiccup related to WordPress running out of PHP memory but getting around it in the end. Unless you’re actively seeing that error somewhere on the site, all seems fine from your description.

    Thread Starter emmost

    (@emmost)

    4 days ago

    Hi all, thanks for responding. I was out the rest of the day yesterday hence the late reply. I can’t understand the detail in the error log but I can see that the ‘fatal error’ has not been repeated. So I think I’m gonna fix the links that are wrong and not worry too much as @dereksnieg suggests. And thanks for the debugging link @threadi which I’ll use in future if needed.

Viewing 4 replies - 1 through 4 (of 4 total)

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