Hi,
Thank you for reporting this.
First, I’d like to note that the behavior you’re describing is highly unusual. It has not been observed in any of my testing or reported by other users, so it is certainly not expected behavior and does not reflect the intended quality or reliability of the plugin.
The plugin should remove itself normally when deleted from the WordPress Plugins screen, and I haven’t been able to reproduce the behavior you’re describing in my own tests.
Regarding the database, the plugin follows the data retention setting chosen by the user. If “Delete data on uninstall” is enabled, all plugin data is removed during the uninstall process. If that option is disabled, the data is intentionally preserved.
It sounds like there may be something specific in your environment preventing the cleanup process from completing correctly. I’d be happy to investigate and understand what’s happening on your site.
Could you please provide:
- Your WordPress version
- The plugin version you were using
- Your PHP version
- Your hosting/server environment (for example: shared hosting, Cloudways, WP Engine, Kinsta, etc.)
- Whether any error messages appeared during deletion
If possible, a screenshot or short screen recording of the deletion process would also be very helpful.
You can also check whether any PHP errors were logged at the time of deletion, as a fatal error during the uninstall process could explain this behavior.
I’d like to understand exactly what happened and see if I can reproduce it on a similar setup.
Thanks again for bringing this to my attention.
Thread Starter
wpprup
(@wppraesenz)
Could you please provide:
- Your WordPress version
7.0
- The plugin version you were using
The last one- I always update on the same day. As it is deleted at least in the admin plugin page, I do not know the version number.
- Your PHP version
8.3
- Your hosting/server environment (for example: shared hosting, Cloudways, WP Engine, Kinsta, etc.)
Shared hosting
- Whether any error messages appeared during deletion
No
If possible, a screenshot or short screen recording of the deletion process would also be very helpful.
The deletion already happened, sorry 😉
You can also check whether any PHP errors were logged at the time of deletion, as a fatal error during the uninstall process could explain this behavior.
I do not know where I should do this and I have no time for that, sorry.
Please, in return of my answer, tell me that all data of the plugin is removed by deleting the plugin folder per FTP. I checked the deletion option in the plugin UI (as I have still access…).
My advice: Don´t look for individual problems with my setting: neither my website nor the host is problematic, there were no errors with other plugins, deletion process or else. It should be found solely in your plugin.
Thanks for the additional information.
To answer your question: if the plugin folder is deleted manually via FTP, the plugin’s uninstall routine is not executed. This is standard WordPress behavior and is not specific to this plugin.
As a result, any data configured to be removed during uninstall will remain in the database if the plugin is removed by deleting its folder directly.
Since you still have access to the plugin settings, my recommendation would be:
- Reinstall the plugin.
- Verify that the “Delete data on uninstall” option is enabled.
- Delete the plugin again from the WordPress Plugins screen (not via FTP).
That should trigger the uninstall process and remove the plugin data according to your settings.
Regarding the root cause, I understand your point of view. However, issues like this are often the result of an interaction between multiple factors rather than a single isolated cause. Even if there is something I can improve in a future version, the fact remains that I have not been able to reproduce this behavior in testing, nor has it been reported elsewhere so far.
That doesn’t mean the issue should be ignored. It simply means that whatever triggered it appears to be relatively uncommon, and understanding the circumstances is important before I can determine whether there is a bug to fix or an environmental factor involved.
I appreciate you taking the time to report it, and I’ll keep an eye out for similar reports in case a pattern emerges.
Thread Starter
wpprup
(@wppraesenz)
I am deeply sorry. I was so wrong. I deleted another notes´ plugin and mixed it with yours. I f I could delete this thread or if you can, this would be the best for all… 🙂
Edit: I asked the admins in a report that they should erase this thread not to irritate your users. Perhaps you could add your opinion to strengthen that. Sorry again for the trouble.
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This reply was modified 1 week, 6 days ago by
wpprup.
No worries at all 🙂
Thank you for coming back and clarifying the situation.
I appreciate you taking the time to update the thread and contact the moderators.
All the best!
Thread Starter
wpprup
(@wppraesenz)
Thanks, Elchanan.
Unfortunately the mod wrote: “Unless it’s an extreme case, topics are not deleted or edited.”
Embarrasing for me, and I should have been more extreme… 😀 😀
Since the thread is apparently here to stay, I can think of one perfectly reasonable way to balance the universe again:
Install my plugin, give it a try, and if you like it, leave a nice review. That should more than cover the damages. 😉
In all seriousness, no hard feelings at all. Thanks for coming back and setting the record straight – I genuinely appreciate it.
Thread Starter
wpprup
(@wppraesenz)
Sure, done! I liked the idea instantly when you mentioned it in the Facebook plugin group.
I deactivated it only because I had severe problems with my dashboard and checked for the cause. But I then learned it was caused by a databank error not connected to plugins, a damage by uploading a databank backup.
I will check your plugin, deleted the notes´ plugin I used 😉 and will give a nice review then.
What I am missing or overlooked is an option to create a fixed dashboard widget (fixed like the other ones in the WP dashboard like WP news etc., not like a note) with the opportunity to create a list of remarks in it (like the competitor´s one does, you will know 😉 ).
Perhaps this is possible, but I did not find an option to do that.
All the best for you
Thread Starter
wpprup
(@wppraesenz)
…just another wish: would you please lower the z-index of the pinned (or every?) note so that it does not hide the WP admin menu on the left? Thanks!
