• Hey, I’m looking to add a manual payment via a link but I have two issues :

    1. The link doesn’t show up as a link when I hyperlink it.
    2. If someone clicks on “Pay now” they can still access the course although they may not have clicked on the link and paid!

    I know Paypal is the default “free” option but is there anyway of switching it out for Stripe ?!

    Is there any way to remedy any of this?

    Many thanks,

    Sam

    The page I need help with: [log in to see the link]

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  • Hi Sam,

    Thank you for reaching out.

    Regarding the manual payment option:

    1. The manual payment method is intended to display payment instructions rather than a fully functional payment gateway. Because of that, hyperlinks may not behave as expected in some cases depending on how they are added.
    2. When using Manual Payment, students are typically granted access based on the order workflow configured for the manual payment method. Since Tutor LMS cannot automatically verify whether an external payment has actually been completed, it is not suitable when you need automatic payment verification before course access is granted.

    If your goal is to collect payments via an external payment link and only grant access after confirming payment, you would need a custom workflow or manual enrollment process after verifying the payment.

    Best regards,
    Dip Saha
    Tutor LMS Support Team

Viewing 1 replies (of 1 total)

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