CSV data cannot be imported

  • Resolved Frank Otto

    (@tricktrommler)


    6 days, 18 hours ago

    I’m having trouble importing redirects as a CSV file. Even the sample CSV template didn’t work.

    Could this be a problem with my spreadsheet program? I use Apple Numbers and export the CSV file as Unicode UTF-8.

    I always get an error message saying that the table column headers must contain “source-url” and “target-url”—but these are definitely there.

    Does anyone have any idea what might be causing this?

    Thanks & Cheers!

    Frank

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support BSFNamrata

    (@namratabsf)

    3 days, 22 hours ago

    Hello @tricktrommler ,

    Thank you for reporting this issue and for sharing the details. We truly appreciate the time you’ve taken to investigate the behavior and provide such helpful feedback.

    We’ve reviewed the issue and identified an improvement that should make the CSV import process more reliable, particularly for files exported from spreadsheet applications such as Apple Numbers.

    This improvement is planned for the upcoming SureRank update. We’ll keep you posted and let you know as soon as the new version is available.

    Thank you again for bringing this to our attention. Your feedback helps us improve the plugin and provide a better experience for all users.

    Best regards,
    Namrata

    Plugin Support BSFNamrata

    (@namratabsf)

    12 hours, 30 minutes ago

    Hello @tricktrommler ,

    Thank you once again for reporting this issue and for sharing the details with us.

    We’re happy to let you know that we’ve addressed the CSV import issue, and the fix is now available in the latest version of SureRank.

    When you have a chance, please update to the newest version and try importing your CSV file again.

    We hope the latest update resolves the issue. If you continue to experience any problems, please let us know, and we’ll be happy to help.

    Thank you for your patience and for helping us improve SureRank.

    Best Regards,
    Namrata

Viewing 2 replies - 1 through 2 (of 2 total)

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