404 Errors when Accessing Wordfence Dashboard, etc.

  • Resolved eytchh

    (@eytchh)


    1 week, 2 days ago

    I recently installed Wordfence 8.2.2, installed new license. Everytime I try to access Dashboard, Scan, Tools, etc. within Wordfence I keep getting 404 errors. I tried deactivating/re-activating and re-installing with new license with no luck. The odd part is that it wouldn’t throw a 404 until the license was installed.

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  • Plugin Support wfphil

    (@wfphil)

    1 week, 2 days ago

    Hi @eytchh

    We have seen this before where some hosting providers are using a server firewall with a commercial firewall rule ruleset that causes this problem of our plugin pages generating a 404 Not Found response page.

    Please ask your hosting provider if they use Atomicorp’s ModSecurity firewall ruleset. If they do then ask them to disable firewall rule ID number 390149 and see if that fixes it. That would be better than disabling the ModSecurity server firewall for your hosting account altogether.

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